Saturday, 2 July 2016

To the man who made me cry

Here I am trying to make a salary at work and a man comes in with a plastic white shopping bag. He comes up to me,. I smile and be my positive, friendly self.

Next thing I know the man states that he has R900 on him in coins. R5 and R2 coins to be exact!!!! my cash box is smaller than am A4 cardboard box and he wanted to pay that for a lamp using that. I would have been very happy to help him out if I could but unfortunately I was not in the position. I am not the boss. I work for her, so if he wanted totalk to her I would of given him the phone  in a heartbeat However, that is not the end of it, he carries on saying that he will come back later and pay the additional R200 for it. I apologized and said that unfortunately I cannot do that.

Now lets put this whole ordeal into context. I am a part time employee and only work on average two to three times a week. I received no training simply because there was no need. It is a small shop and all is very self explanatory. In total I have only worked about three times since starting. Now of course I will always ask and call my boss if there are any queries that I may have. I knew the answer to what I had to deal with in this case and that is a no. That is what my boss told me.

Anyway, back to the horrific treatment I received. "If that is how you are going to play...", "if that is what you are going to do..." comments like that are flowing out of his mouth at a steady pace. I felt so humiliated (even though I am the only person working in the store) and utterly disgusted. Don't get me wrong, I was very aware that there would be hard customers to deal with when I started as I have a bunch of friends who work in retail as well who warned me, but I was never prepared for that.

So to the man who made me cry.. I am sorry that I couldn't help you, but do not make a scene and in the process make me terrified to encounter any man who walks into the store after you.  

Have a good day.

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